Digital Divide and E-Government

The Pew Internet and American Life Project has a new survey Home Broadband Adoption 2008 (PDF, 31 pages) that says "Adoption stalls for low-income Americans even as many broadband users opt for premium services that give them more speed."

NextGov looks at the report in relation to e-government initiatives. (E-Government's Tough Nut, by Allan Holmes, Tech Insider NextGov, July 3, 2008.) Some of the problems for a government wanting to interact with citizens online is that many citizens cannot or will not be able to do so. The articles picks the relevant statistics from the Pew report: the percentage of low-income Americans who have a broadband Internet connection dropped from 28 percent to 25 percent; of those that use the slower dial-up connections, almost two-thirds said they had no desire to change to broadband; 27 percent of Americans have no Internet access, with most of those being either elderly or low-income; only 10 percent of the non-Internet users have any desire to become wired. As Holmes says:

These are the hard-core resisters - and there are millions of them. That means if government wants to move ahead with providing more electronic services - including services that may require faster and more robust connections that broadband provides - a large portion of Americans may just not care. And these resisters are exactly the demographics that government tends to serve.

No votes yet

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Lines and paragraphs break automatically.
  • Easily link to terms in various wikis. For help, see <a href="/interwiki/3">interwiki</a>.
  • Web page addresses and e-mail addresses turn into links automatically.

More information about formatting options

Syndicate content